If you loose your i-ticket or ticket that you get from the ticket counter, this is the procedure to get a duplicate ticket
1. Write a letter with details of PNR, train name, train number, Origin & destination etc requesting for a duplicate ticket. Take a copy of this letter as well
2. Get 2 copies of your identity proof.
3. Submit letter to supervisor of location where ticket was booked. Ensure supervisor approves it.
4. Go to the Queue for lost tickets (usually the enquiry queue) and re-submit the evidence. Pay Rs.20/-
5. You will be issued the duplicate ticket
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